Refunds
Refund Policy
Last updated: 1 November 2026. This policy applies to AnimoFolio paid plans.
Refunds within 7 days
If a paid plan is not right for you, you can request a full refund within 7 days of your first payment for that subscription.
To request a refund, email support@animofolio.com from the address on your account.
What happens after a refund
Payments are processed by Lemon Squeezy, our Merchant of Record, and the refund returns to your original payment method. How long it takes to appear depends on your bank or card provider.
A full refund ends the paid plan immediately and stops renewal. Your account returns to the Free plan, and the AI credits from that payment are removed. Your work stays in your account, subject to Free plan limits.
After 7 days and renewals
After the 7 days, and for renewal payments, refunds are not provided. You can cancel at any time from your account to stop the next renewal, and paid access continues until the end of the paid period.
Nothing in this policy limits rights that cannot be limited under applicable law.